Mon to Fri 8:30am - 4:30am
(After hours emergency - call 0800 467 846)
Multidisciplinary team that provides assessment and treatment to all people who have moderate to severe mental illness. This includes a child, adolescent and family service, Drug and Alcohol service and Adult mental health service. An on call service operates after hours for all mental health emergencies.
Mon to Fri 9am - 5pm
Level 1, 88 Beach St, Steamer Wharf
Queenstown 9300
16B McBride Street
Frankton 9300
14-20 Centennial Ave
Alexandra 9300
Queenstown Lakes Family Centre is a primary mental health and social service provider. We are a team of Registered Health Professionals who specialise in working with children and families. We offer a range of evidence based services to support families in meeting the emotional, social and behavioural needs of their children.
Services include:
Referrals:
Referrals and general enquiries:
0508 440 255
info@clfs.co.nz
QT Family Referrals (03) 441 4331
Call Free: 0508 440 255
Mon to Fri 9:30am - 1:30pm
Providing FREE budgeting and financial support services in Central Otago, Queenstown Lakes and Maniototo. As well as free community education.
Available anytime
Mobility chairs and scooters available for short term hire to elderly or persons recovering from illness in Central Otago Lake District, or visitors to the area.
Short term hire. Maximum period of use is from four to six weeks, or as agreed to.
Central Otago Friendship Network do run regular social groups in the Alexandra area for those who may be isolated due to barriers such as experiencing disability or age related conditions. They are not support groups specific to a particular medical condition or impairment but rather casual social outings which seek to provide connection spaces for a diverse range of people who may experience loneliness or isolation in our rural communities. Follow the link to their facebook page to find out the weekly updates & upcoming events.
Mon to Fri 8:30am - 5pm
Living Options aims to provide support for people with disabilities residing in the Central Otago and Lakes District. Their goal is to enable individuals to have as much control over their lives as possible, whilst ensuring that they are provided with opportunities to succeed and that their rights are protected. Living Options takes pride in offering a wide range of personalised services that cater to the needs of each individual - these include:
Mon to Fri 8:30am - 5pm
Central Otago Optical provides eyecare, education and advice services to New Zealanders who are blind or partially sighted. Optical aids and a range of magnifiers are available for purchase.
Mon to Thurs 8:30am - 5pm
Fri 8:30am - 3:30pm
Central Otago REAP provides educational opportunities from early childhood, school and adult years. A range of programmes are offered to provide support to second chance learners including free adult literacy classes, computer and lifeskill courses. Central Otago REAP manages the Strengthening Families process in the Upper Clutha, Central Otago and Maniototo areas.
Mon to Fri 9am - 3pm
The Cerebral Palsy Society is a member-based organisation that strives to enhance the lives of people with cerebral palsy in New Zealand by providing programmes, support and advice. Our members are at the heart of everything we do and we are proud to support New Zealander’s with CP at all ages and stages. We run a variety of programmes and services for our members – from funding to subsidise taxi travel and physical activities, to grants, member events and support networks.
Mon to Fri 9am - 5pm
Child Cancer Foundation provides strength and comfort to families, parents and children impacted by child cancer.
While medical staff do an incredible job treating the child, families often need emotional and practical support beyond what doctors and nurses are able to give. That’s why we ensure that each newly diagnosed family has a dedicated Family Support Coordinator, who is there to provide them with the specific help they need, every step of the way.
Mon to Fri 8:30am - 5pm
Provides assessment and treatment for children and young people aged up to 14 years.
Programmes include:
Mon to Fri 10am - 5pm
We are a New Zealand-based registered charity.
Striving to bring enjoyment to children's lives, our current focus is on the lack of facilities in New Zealand that cater to disabled children.
Our mission! To make New Zealand the most disability-friendly region in the world. Let's start with playgrounds. We have reached our first target: contributing $10,000 towards a wheelchair swing for Waipu Park.
To provide more events for our disabled children, their parents, and siblings to enjoy togetherness.
More usable and wheelchair-friendly outdoor sensory programs and equipment in public spaces. Our mission is to make every disabled child welcome in New Zealand.
Mon to Fri 8:30am - 5pm
At Choices NZ, we are dedicated to ensuring people with disabilities and health needs enjoy fulfilling and independent lives. Choices NZ is all about choosing the assistance you want and the flexibility to control and change that assistance when you want to. We can assist you to:- Achieve greater independence- Develop your social networks to connect with individuals and groups with common interests- Access community services- Live independently and help choose the best living situation for you- Gain employment- Experience new challenges or pursue new interests. Our Life Coaches and Facilitators are experienced and qualified, and our specialist clinical staff provide expert advice – evaluating and supporting staff to deliver comprehensive and carefully-designed services.
Mon to Fri 9am - 3pm
Bainfield Gardens aims to provide an environment where people who face the challenge of coping with varying degrees of mental illness can come to a Gardens where the environment itself creates healing.This is done through teaching work-based skills in a gardening environment which has a Christian culture of encouragement and love towards each other.In turn this adds back community and enjoyment into the consumers lives so that they will be able to transition back to the fullness of life.
Consumers are referred to the Bainfield Gardens (or BOG as it is often affectionately referred to) through the Southland District Health Board and other agencies, including self referral.
Mon-Thurs 10.00 am – 4.00 pm
Fri 10.00 am – 1.00 pm
What the Citizens Advice Bureau (CAB) does:
How to contact CAB Ōtepoti Dunedin
How it works when someone contacts CAB
The CAB website is a powerful resource with thousands of articles and information about people's rights under the law. The information is up-to-date and accurate so people can have confidence they are reading quality, credible information about their rights - written in plain English. www.cab.org.nz.
CAB also has a new ‘youth’ website https://youth.cab.org.nz/ highlights many of the key issues for youth embarking on those ‘firsts’ in adult life.
CAB has 3 Language support options available to use with clients
The other key part of our Service is that CAB helps connect people to the Services, clubs, activities and support organisations they need – connecting people and communities.
CAB has one of the most comprehensive community directories in Aotearoa – we provide and maintain an online community directory of over 35,000 Services and organisations nationwide
Mon to Fri 9:30am - 4pm
Sat 10am - 12pm
Citizens Advice Bureau provides free, confidential information and advice to anyone about any query or problem. CAB is staffed by trained volunteers who can access information by computer or from the extensive range of resources held by each bureau. The service can be accessed by phone, email or in person.
Mon to Fri 9:30am - 4:30pm
We aim to ensure that individuals do not suffer through ignorance of their rights and responsibilities or of the services available; or through an inability to express their needs effectively. Therefore we provide free, impartial and confidential advice to all clients.
At City Podiatry we have a dedicated team of professionals who pride ourselves on providing only the very best care of your health. Established for over 20 years our podiatrists regularly participate in on going education to stay up to date with podiatric care. Our services include treatment of corns and callouses, problem nails, diabetic foot management, sports podiatry, biomechanical and postural assessments for adults and children, including orthotic therapy, footwear selection and adjustment and surgery. No referral is required, we accept ACC cases, or if your foot pain is a result of an accident you can fill in a ACC injury claim paperwork at our clinic. We would be delighted if we could assist you in getting back on your feet.
Clinic open 10am - 12:30pm. 24/7 on call.
Stewart Island Health Centre is a Nurse Led Clinic.
Clinic hours are 10am - 12.30pm daily.
The Rural Nurse Specialist Nurses are on call 24 hours, 7 days a week to respond to 111 emergencies.
Note: A GP visits every second month.
Mon to Fri 9am - 5pm
Dr Latesha Murphy-Edwards offers assessment and therapy services to people of all ages who struggle with a range of emotional and relationship difficulties. She is a clinical psychologist with a private practice in Invercargill. She is also an experienced child and youth therapist.
Mon to Thurs 9am - 5pm
The Centre provides a referral-based mental health service to the community as part of its professional training activities. It provides services to assess and treat children and adults experiencing behavioural, emotional and health-related psychological problems.All attendees are seen by senior psychology students training toward registration as clinical psychologists. They are closely supervised by registered clinical psychologists. Close liaison and consultation is also maintained with referring agencies.As the Centre is a training environment, supervision of students is intensive and involves recording of appointments between students and clients as well as careful review of assessment and treatment decisions. The wellbeing of clients has the highest priority.
Day groups: Mon to Fri 10am - 3pm
Club Enliven Taieri provides house bound elderly people in the Taieri area with recreational and social opportunities outside their home. It also provides social relief for families providing 24 hour care. We offer day groups from 10am-3pm Monday to Friday for people over 65.
Available by phone or email 7 days per week.
This service provides welfare assistance to returned and home service persons and their spouses/dependents. This is in the form of advice and cash grants for matters of service nature.
Open for routine appointments Monday to Friday 8.30am – 6.00pm.
From 6.00 pm – 9.00 pm we have onsite after-hours urgent care available via the phone-based triage service accessible by phoning 03 419 0500.
Outside the hours above and on weekends, onsite urgent care is available via the phone-based triage service accessible by phoning 03 419 0500.
Inpatient Ward Visiting Hours: 2.00 pm – 6.00 pm daily. Patients may have only one visitor at any one time due to space restrictions. There are no restrictions on the number of visitors.
Maternity Ward Visiting Hours: 2.00 pm - 6.00 pm daily.
Clinical Needs Assessment: 8.00 am – 5.00 pm Monday to Thursday.
Day Rehabilitation Programme: 9.00 am – 3.00 pm Monday, Wednesday & Friday.
District Nursing: 8.00 am – 4.30 pm Monday to Sunday.
Occupational Therapy: 8.30 am – 5.00 pm Monday to Friday.
Outpatients: 8.00 am – 4.30 pm Monday to Friday.
Social Work: 8.30 am – 5.00 pm Monday to Thursday.
Clutha Health First is a community owned healthcare provider, offering hospital, community and general practice services to the Clutha District.
We are focused on delivering the highest quality medical services and improving the health of the Clutha community.
Clutha Health First offers a range of community services including maternity, radiography, laboratory, physiotherapy, surgical bus and outpatient services.
Our Balclutha facility includes 14 Inpatient beds which provide a wide variety of acute medical, stabilisation, resuscitation, and rehabilitation services, a specialised palliative care and family room, together with 3 Maternity beds and a primary birthing unit. We have onsite radiology and laboratory services. Clutha Health First has a large general practice group servicing a community of approximately 17,000 people from the one location.
Coeliac New Zealand:
- supports advises educates and assists people who have been diagnosed with coeliac disease, dermatitis herpetiformis, and persons who on medical advice are required to follow a gluten free diet
- Works closely with health professionals and health organisations on matters crucial to the well being of members and the organisation.
Become a Member
- Get advice, support, recipes, and more throughout your coeliac journey
- Become part of a lively and supportive community
- Receive updates from medical professionals, manufacturers, and researchers
- Gain access to our member-only resources, support groups, kids’ clubs, special offers, and the Coeliac Link magazine
Mon to Fri 8am - 4:30pm
Comcol Southland, located in Invercargill, provides a FREE Youth Service for 16 – 19 years and our focus is on supporting our taiohi into education, training, work based-learning, and employment. But every day we do so much more. Our youth coaches provide intensive, tailored support to identify each individual’s goals and the best path to reach them. Our wider communities also play an important role for our coaches, and we work collaboratively with many community organisations to provide a fully invested community wrap-around service. Our mahi, along with important wider community support, seeks to remove any barriers to success and create a better future for each and every young person we have the privilege of working alongside. Youth Service is a proven approach to working with young people. This will help young people gain the skills to find a job and have an independent future. Some young people will work with a Youth Service provider as part of getting financial support from Work and Income. This includes young people who are receiving Youth Payments, Young Parent Payments or receive support as a partner of a specified beneficiary. Our Rangatahi, our kaupapa, our foundation for action, is finding solutions for our rangatahi to gain independence through education, training, work-based learning and employment. Many of our rangatahi come to Comcol with low achievement in terms of qualifications, literacy, and personal experience. Developing opportunities to experience success is a key aspect on their pathway to positive growth. Positive caring relationships are our strength and celebrating success and achievement is an integral pathway to personal development and independence.
Community Care Trust is a not-for-profit charitable trust that work with people to find out what they want to achieve in life and then provide the support they need to get there. People are supported to learn and maintain skills in many different areas of life such as household management, education, communication, relationships, employment, and health and wellbeing.
Tue / Wed / Thur 9am - 4pm
Other days by appointment.
Provides free legal advice and information to the community. Our team is available for advice and information through our volunteer clinics, representation in court, information services, outreach and education workshops. We cover all of Southland from Rakiura to Tapanui, East Coast to West Coast and travel to outlying areas regularly.
Mon/Tue/Thurs/Fri 11am - 12.30pm
We offer free legal advice and information, representation and education to the people of Otago. CLO face to face free legal advice is available by appointment. To make an appointment, please contact us.
Mon to Fri 9am - 4pm
Vision: A Healthy, Resilient and Connected Community
Mission: To Lead, Enable and Deliver Effective Social Service Provision & Networking in Eastern Southland
Values: Whanaungatanga, Manaakitanga, Collaboration, Empowerment.
We currently provide a number of roles and services including: Connected Eastern Southland - a “Community House” with shared services for agencies and organisations. Heartland Services – access for the general public to Government and community agencies and services. Strengthening Families - Case management process for families working with multiple agencies. Hokonui Huanui - wrap around family/whanau support, and youth work team Community Connector Service - connection to agencies, information and support with completing forms/online applications/ CV's and Covid-19 supports. We also facilitate monthly community liaison meetings for agencies and organisations working in the local community, as well as lead and participate in various community projects.
The Early Discharge Rehabilitation Service (EDRS) aims to promote intensive rehabilitation within your own home to enable you to be as independent as possible within your community. EDRS is based in Dunedin Hospital, and provides a community based rehabilitation service to patients in their homes and community setting, in the greater Dunedin area.Our service is provided by a highly skilled interdisciplinary team of Physiotherapists, Occupational Therapists, Nurses, Social Workers and Rehab assistant support staff with access to Psychology, Speech and Language Therapy and Geriatrician support as required. We provide a patient goal-centred focus on encouraging patients to regain and maintain maximum level of function, and allowing them to live independently in their own homes.
Tuesday – Thursday, 9:00am to 2.30pm
Complex Chronic Illness Support provide qualified one on one facilitator and group support to people with Myalgic Encephalomyelitis (Chronic Fatigue Syndrome/CFS), Fibromyalgia (FM), some Dysautonomia’s (POTS and Orthostatic Intolerance), and Long COVID.
We are well aware that these conditions do not stand alone, that they often come with co-morbidities. We are NOT a medical agency; we are a social support agency. This means that we can work with the entire family and be holistic in our care. We support the medical care provided by health professionals and allied health professionals. We can also provide names of specialists you can access.
We walk alongside our members on their journey towards wellness (whatever wellness may look like for them). We provide holistic and completely non-judgemental support.
We teach symptom management and provide the resources to give members a personalised toolkit to manage their condition, within their capacity/capabilities. With our support, people with complex chronic illnesses can, in time, develop an increased ability to participate in family, social and community life, and lead a life that is fulfilling and meaningful for them.
We also provide low-level advocacy for people needing support with Health Professionals, MSD, and workplaces, as required.
Conductive Education Otago can support everyone of all ages who have physical disabilities or movement problems caused by an injury to the brain. These injuries can occur before, during or after birth, or as a result of an accident, disease or stroke later in life.
Classes - 9.00am - 4.30pm Monday to Friday
Conductive Education Southern provides a holistic therapy for people of all ages with a neurological condition who have suffered a neurological event which has caused a brain injury, such as a stroke. We also provide services to children who may be struggling with some areas of their development.
Our therapy encompasses all aspects of a person's life including motor skills, cognitive processing, social and emotional development rehabilitation.
Mon to Fri 9am - 4pm
Heartland Service Centre is a one-stop-shop from which the local population may access a range of Government, and other related services. Your local Heartland Services Co-ordinator can assist you to make appointments and direct you to services that meet your needs.
Mon to Fri 8:30am - 4pm
Connections Centre provides programmes and activities for adults with disabilities. There is a focus on supporting people to engage in meaningful community participation and to develop valued roles in the community.
Mon to Fri 9am - 5pm
Continence NZ promotes awareness of continence problems and providing access to professional help, information and resources.
We offer a range of online courses and webinars for health professionals, carers and the public.
National helpline 0800 650 659
Office hours: Mon to Fri 9am - 5:30pm
Services run outside of these hours.
CBCT provides a range of residential and support services for children, young people and adults living with mental health issues and/or a disability. This support is provided in a variety of settings to meet the needs of the individual and their family/whānau.CBCT is a well-established provider known for working collaboratively with other agencies and finding creative and innovative ways to meet challenging and complex needs.CBCT works with individuals in a goal-focused way to identify areas which impact on their wellbeing and independence in the community and supports them to achieve their full potential.
The Corstorphine Community Hub aims to strengthen families, promote wellness and improve access to services while linking the community with each other.
By appointment.
I work with many types of problems and can meet with individuals, couples, or families. My experience covers working with issues such as: grief, depression, anxiety, family conflict, family violence, separation, poor motivation, and stress related issues. I am a member of NZAC and am also a WINZ subsidised counsellor, and Victim Support Approved Counsellor - therefore subsidies can be offered. Professionalism and confidentiality is assured.
9am - 8pm
Our friendly pharmacy teams are here to help with private consultations, advice on medications and general health, and a range of other services, including vaccinations, free* prescriptions and free blood pressure checks.
Mon to Fri 9am - 8pm
Our friendly pharmacy teams are here to help with private consultations, advice on medications and general health, and a range of other services, including vaccinations, free* prescriptions and free blood pressure checks.
We make lives more liveable for everyone in New Zealand affected by Inflammatory Bowel Disease. We offer information channels, education and support networks and provide a structure around which people can unite to raise awareness of these diseases. We seek to enhance their capability to live in a positive and hope-filled environment which will contribute to their happiness and help them feel empowered to maximise their potential and realise their life goals.
otago@crohnsandcolitis.org.nz for local support group
GRSNNZ is committed to provide support and information to families caring for infants and children with gastric reflux and associated conditions throughout NZ. GRSNNZ offers moral support, coping techniques, and endeavours to provide up to date information. GRSNNZ intends to support parents to learn skills to cope with infant gastric reflux, and the effects it has on their families and lives. GRSNNZ’s purpose is to hand back confidence to parents and guardians, and highlight the great work they do at home. GRSNNZ will provide education to parents, families, communities and health professionals.
